Welcome to the Besam / ASSA ABLOY Tech Support center from Automatic Door and Hardware. This page is your starting point for trusted, field-proven help with Besam automatic doors - including setup procedures, programming steps, troubleshooting, and official instruction manuals.
Use the resources below to quickly find step-by-step video walkthroughs, downloadable PDFs, and the parts you need to get your Besam automatic door back in service fast.
Need help identifying parts or matching your operator? Call 877-412-3667 or email [email protected].
Tip: We recommend pairing official manuals with step-by-step video instruction whenever possible for the fastest, most accurate troubleshooting.
Looking for a specific manual or part that you don’t see listed here? Contact our team and we’ll point you in the right direction.


Email [email protected] or call 877-412-3667 with the product you are interested in, the quantity, and any other requirements you may have. One of our specialists will email you back a free quotation shortly. Did you know we offer free design help? If you are unsure of the product you need, but know the scope of what function or application you need, our design team can help! Contact us with your inquiry today.