Basic Automatic Door Troubleshooting for Sliding and Handicap Swing Doors

Automatic doors, whether they are sliding or handicap swing doors, are convenient and accessible for customers and visitors. However, like any mechanical device, they can sometimes encounter problems. Here are some basic automatic door troubleshooting tips and tricks for sliding and handicap swing doors to keep them in good working order.

Sliding Doors Not Opening or Closing

If your sliding automatic door is not opening or closing, there may be several reasons why. First, check to make sure the power source is working and that the door is properly plugged in. Next, check the sensors on the door to ensure they are clean and unobstructed. If the sensors are dirty or blocked, they may not be able to detect movement and therefore won't activate the door. If the sensors are clean and unobstructed, there may be a problem with the motor or the control panel. In this case, it's best to call a professional for repair or replacement.

Sliding Doors Moving Slowly or Erratically

If your sliding automatic door is moving slowly or erratically, it may be due to a dirty or worn-out track. Over time, dirt and debris can accumulate on the track, causing the door to move slowly or unevenly. To fix this, clean the track thoroughly. If the track is worn or damaged, it may need to be replaced.

Handicap Swing Doors Not Responding to Button

If your handicap swing automatic door is not responding to the button, there may be a problem with the micro switch in the push plate, the transmitter, or receiver. Check the wiring to make sure it is connected properly and that there are no frayed or damaged wires. If the wiring looks fine, confirm the transmitter is sending a signal. Usually there is an LED on the transmitter that will illuminate when a signal is being sent. Likewise verify that the receiver module is functional ie; if the other handicap button opens the door then you know your receiver module is not the problem. If all else fails it may be a problem with the master door controller. In this case, call a professional for repair or replacement.

Handicap Swing Doors Not Swinging Properly

If your handicap swing automatic door is not swinging properly, it may be due to a loose or broken hinge. Check all the hinges on the door to make sure they are tight and secure. If you find any loose or broken hinges, they will need to be replaced. If it is not the hinges check the top arm assembly. Be sure the arm is not loose or broken, causing the door not to close properly. If that doesn’t work, turn power off to the door operator. Open the door manually and let it close. If the door does not close right, or if it shuts but does not stay fully closed, it could be a broken closing spring in the gearbox. In that case a replacement will be needed.

Conclusion

Automatic doors, whether they are sliding or handicap swing doors, can encounter problems over time. By following these basic automatic door troubleshooting tips and tricks, you can keep your doors in good working order. If you encounter a problem that you cannot fix yourself, it's always best to call a professional for repair or replacement. Automatic Door and Hardware is the nation’s #1 supplier of automatic doors and replacement parts. Contact us for all your automatic door parts needs.

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